Make ongoing administration easier to track
Lower hourly rate
Regular monthly support costs £30 an hour rather than £35 an hour.
Priorities agreed together
We decide which current tasks need the appointment time first.
Continuity across months
We keep related references, documents and follow-up actions connected.
Keep recurring paperwork under regular review
Forms, account messages and official letters can build up when new tasks arrive each month. Handling each item separately may also make it harder to follow earlier references or outstanding actions. Monthly admin support provides planned time to review recurring work and keep connected records in a clear sequence.
At each Redhill session, we'll agree the immediate priorities before starting. The work may include organising correspondence, reviewing application records, preparing document uploads or checking notifications that need an administrative response.
Pay £30 an hour for planned monthly help
Monthly packages are charged at £30 per hour instead of the standard £35 hourly rate. The reduced rate suits customers who expect continuing administrative tasks and can plan regular sessions. We'll agree the appointment schedule and priority work with you rather than assuming every month will involve the same paperwork.
Ongoing support provides continuity, but it doesn't guarantee that outside organisations will respond or decide matters within a set time. You'll remain responsible for supplying information and approving forms or responses. We'll maintain a practical record of completed tasks and identified follow-up actions.
Frequently asked questions
How is the monthly rate different from standard support?
Monthly administrative support is charged at £30 per hour, compared with the standard £35 hourly rate. It is intended for customers who arrange regular help with recurring administrative tasks.
Which tasks can go into a monthly package?
Suitable work may include organising official letters, maintaining application records, preparing uploads and reviewing online account notifications. We'll agree the priority tasks for each planned session.
Do we have to use the same service every month?
No. Monthly work can change as your paperwork changes. We'll review the current forms, letters, accounts or document tasks and agree how the available appointment time should be used.