top of page

Privacy Policy

Clear Path Support Services respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we may collect, why we collect it, how we use it and how we protect it.

 

1. Who We Are

Clear Path Support Services provides practical administrative support and signposting services to individuals who may need help with paperwork, forms, correspondence, online administration and related tasks.

For data protection purposes, Clear Path Support Services is responsible for the personal information we collect and use in connection with our services.

 

2. Information We May Collect

Depending on the service you request, we may collect information such as:

  • Your name and contact details

  • Address and correspondence details

  • Information contained within letters and documents you ask us to help with

  • Information you provide when completing forms

  • Details relating to applications or administrative matters

  • Information required to help organise or submit documents

  • Communication between you and Clear Path

  • Payment and invoicing information

We will only ask for information that is reasonably necessary to provide the service requested.

 

3. How We Use Your Information

We may use your information to:

  • Provide the administrative support you have requested

  • Help you understand correspondence

  • Assist with forms and applications

  • Organise and submit documents on your instructions

  • Communicate with you about your service

  • Arrange appointments or support sessions

  • Process payments and issue invoices

  • Keep appropriate business records

  • Meet legal or regulatory obligations where applicable

We will not use your information for purposes that are incompatible with the service you have requested.

 

4. Sharing Your Information

We will not sell your personal information.

We may share information with another organisation or professional where:

  • You have specifically asked us to do so

  • You have permitted us to do so

  • It is necessary to provide an agreed service

  • We are legally required to do so

Where documents or information are submitted on your behalf, this will normally be done with your knowledge and instruction.

 

5. Keeping Your Information Secure

Clear Path takes reasonable steps to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

We will only retain personal information for as long as it is reasonably necessary for the purpose for which it was collected, including any legal, accounting or record-keeping requirements.

 

6. Your Rights

Under UK data protection law, you may have rights relating to your personal information, including the right to:

  • Ask what personal information we hold about you

  • Request a copy of your information

  • Ask us to correct inaccurate information

  • Ask us to delete information in certain circumstances

  • Object to or restrict certain processing

  • Withdraw consent where processing is based on consent

Some rights are subject to legal exceptions.

If you have a question about how we use your information, please contact Clear Path directly.

 

7. Cookies

If our website uses cookies or similar technologies, we will provide appropriate information about their use and, where required, ask for your consent.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes to our services, legal requirements or how we process information.

The latest version will be published on our website.

 

9. Contact

If you need any clarification about this Privacy Policy or how your personal information is handled, please contact:

Clear Path Support Services

Email: info@clearpathsupportservices.co.uk

Telephone: 01737 936022

bottom of page